Legal
Privacy Policy
Effective date: October 15, 2025
This Privacy Policy explains how Bubble Global (“bubble,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, contact us, purchase products, or use our services.
1. Overview
We collect only the information needed to operate the website, respond to inquiries, process orders, support customers, improve our services, and meet legal obligations.
We do not sell personal information for money. We use service providers such as hosting, payment, analytics, and shipping partners only where needed to operate the business.
2. Scope
This Policy applies to personal information processed by bubble in connection with our website, online store, educational products, engineering services, communications, and related support.
This Policy does not apply to third-party websites, platforms, or services that operate under their own privacy practices.
3. Information We Collect
- Contact and account data: name, email address, organization or school, billing and shipping addresses, and login details if you create an account.
- Order and transaction data: products purchased, order history, payment amount, fulfillment status, and related purchase records.
- Payment data: payment card information is processed by our payment processors. We do not store full payment card numbers.
- Device and usage data: IP address, browser type, device information, pages viewed, referring pages, timestamps, and similar website analytics.
- Communications: emails, contact form submissions, support requests, feedback, survey responses, and related correspondence.
4. How We Use Information
- Provide, operate, maintain, and improve the website and services.
- Respond to inquiries, support requests, school requests, and business communications.
- Process orders, payments, shipping, returns, and customer support.
- Send transactional messages, including order confirmations and service updates.
- Measure website performance, improve content, and understand how visitors use the site.
- Send marketing communications where permitted. You may opt out at any time.
- Detect, prevent, and address fraud, abuse, security, and technical issues.
- Comply with legal obligations and enforce our Terms.
5. Legal Bases
Where GDPR, UK GDPR, or similar laws apply, we process personal information using one or more of the following legal bases:
- Contract performance: to fulfill orders, provide services, and respond to requested support.
- Legitimate interests: to secure, operate, improve, and protect our website, products, and services.
- Consent: for certain marketing, cookies, or optional communications where required.
- Legal obligations: to comply with applicable laws, accounting rules, tax requirements, and lawful requests.
6. Sharing & Disclosures
We may share information with limited parties where needed to operate the business:
- Service providers: payment processors, hosting providers, analytics tools, email providers, shipping providers, and technical support vendors.
- Legal and compliance recipients: where required by law, legal process, or to protect rights, safety, security, and property.
- Business transfer recipients: in connection with a merger, acquisition, financing, restructuring, or asset sale, subject to continued protections.
We do not sell personal information for money. Where applicable privacy laws define certain advertising or analytics activity as a “sale” or “sharing,” you may have the right to opt out.
7. Cookies & Tracking
We use cookies and similar technologies to support site functionality, remember preferences, understand site performance, and improve the user experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, provide products and services, comply with legal obligations, resolve disputes, maintain records, and enforce agreements.
Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.
9. Security
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect information using appropriate safeguards.
10. Children’s Privacy
Our website and online store are not directed to children under 13, or another age of digital consent where applicable. We do not knowingly collect personal information from children without appropriate consent and safeguards.
If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.
11. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of certain personal information. You may also have the right to object to or restrict certain processing, withdraw consent, or opt out of marketing communications.
California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain sharing. To exercise rights, contact us using the information below. We may need to verify your request before responding.
12. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.
13. Do Not Track
Some browsers transmit “Do Not Track” signals. Our site does not currently respond to those signals. You can manage cookies and tracking preferences through your browser settings.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest version. Material changes will be posted on this page, and where required, we will provide additional notice.
15. Contact Us
If you have questions about this Privacy Policy or your privacy rights, contact us at:
- Email: hello@bubble.global